FAQ
Frequently Asked Questions About THSA-X
Here you'll find answers to frequently asked questions about THSA-X, the Small, Professional, and Extreme editions, purchasing and activation, as well as statistics, video analysis, and cloud features.
General Information
What is THSA-X?
THSA-X is comprehensive software for recording, analyzing, and managing handball matches. Game events can be recorded live during the game and subsequently analyzed in detail. These include goals, missed shots, technical errors, assists, steals, 7-meter throws, penalties, shooting positions, and goalkeeper actions.
Who is THSA-X suitable for?
THSA-X is aimed at coaches, teams, clubs, and analysts in youth, amateur, and competitive handball. Thanks to the different editions, THSA-X can be used for simple game statistics as well as for comprehensive long-term, opponent, and video analyses.
On which platforms is THSA-X available?
THSA-X is available for Windows and mobile platforms. The Windows version is available through the THSA-X webshop. Android and iOS versions are available through their respective app stores.
Can I test THSA-X for free?
Yes. You can try THSA-X for free on the "Try for free" page and get a feel for its operation and features.
In which languages is THSA-X available?
THSA-X supports numerous languages and is currently designed for up to 30 languages. This makes THSA-X suitable for international teams, coaches, and clubs.
Editions and Prices
What editions of THSA-X are available?
THSA-X is offered in three editions: THSA-X Small, THSA-X Professional, and THSA-X Extreme. The editions differ in their range of functions.
How much does THSA-X for Windows cost?
The current annual prices are:
- THSA-X Small: €9.95 per year
- THSA-X Professional: €24.95 per year
- THSA-X Extreme: €39.95 per year
You can find the current prices directly in the webshop.
Which edition is right for me?
THSA-X Small is ideal for an affordable entry into digital handball statistics.
THSA-X Professional offers additional analysis, storage, and cloud features.
THSA-X Extreme offers the full range of features with comprehensive game, player, goalkeeper, long-term, and video analysis.
Is there a team limit with THSA-X Extreme?
No. THSA-X Extreme is not limited to a specific number of teams.
Can I upgrade to a larger edition later?
An upgrade to a more comprehensive edition may be offered. The available options and conditions depend on the specific license and product offering.
How long is an annual license valid for?
An annual license is valid for twelve months. Unless explicitly stated otherwise for the respective product, there is no automatic renewal. A new annual license can be purchased for continued use.
Game and Player Recording
Can I record my own team and the opponent?
Yes. THSA-X is not limited to your own team. Events and statistics can be recorded and analyzed for both your team and the opponent. This allows you to analyze the strengths, weaknesses, and game progress of both teams.
Which game events can THSA-X record?
Depending on the edition, the following can be recorded, among other things: goals, missed shots, 7-meter goals, 7-meter saves, assists, errant passes, technical fouls, steals, 1-on-1 plays, blocks, fast breaks, free throws, 7-meter penalties earned, 2-minute suspensions earned, and yellow, red, and blue cards.
Can player positions be taken into account?
Yes. Players can be assigned positions such as LW, RW, RL, RM, RR, PK, or GK. Depending on the function, these positions can also be used for filters and analyses.
Can halves be analyzed separately?
Yes. THSA-X can analyze statistics separately for halves or game segments. Additionally, players and other criteria can be filtered.
Are player playing times taken into account?
Yes. THSA-X can record and analyze player playing time. Depending on the edition, additional team and playing time functions are available.
Can I record live during the game?
Yes. Game events can be recorded directly during the game. This allows initial analyses to be available even while the game is in progress.
Can I correct events afterward?
Yes. Recorded actions can be edited or undone. This allows you to correct errors made during live recording.
Statistics and Shot Analysis
Can I analyze individual players?
Yes. THSA-X generates detailed statistics for individual players. This allows you to see which actions were successful and where there is potential for improvement.
Can I analyze entire teams?
Yes. In addition to individual players, entire teams can also be analyzed. This applies to both your own team and the opponent.
Are there shot patterns?
Yes. THSA-X displays shooting patterns for individual players and entire teams. This makes it easy to quickly identify the areas from which shots are taken and which goal areas are hit most frequently or successfully.
Can shooting patterns be filtered by halftime?
Yes. Shooting patterns and associated statistics can be filtered by first half, second half, individual players, and teams, among other criteria.
Can shooting patterns be analyzed across multiple games?
Yes. THSA-X enables cross-game shooting pattern analysis. The shots of a player or an entire team can be summarized over multiple games or a freely selectable period.
This allows for the identification of long-term trends and, for example, preferred shooting corners as percentages.
Can shooting patterns be analyzed across multiple games?
Yes. THSA-X enables cross-game shooting pattern analysis. The shots of a player or an entire team can be summarized over multiple games or a freely selectable period.
Is there a goal zone analysis?
Yes. The goal is divided into different zones. THSA-X analyzes how frequently and successfully each goal zone was hit.
This allows you to identify a goalkeeper's preferred shooting positions and weaknesses.
Can goalkeepers be analyzed separately?
Yes. Goalkeepers can be analyzed separately from field players. This allows you to analyze, among other things, saves, goals conceded, shooting positions, and goal areas.
Can I see from which positions shots are particularly successful?
Yes. THSA-X links shooting positions on the court with the corresponding results. This allows you to see from which areas a player or team is particularly successful or less successful.
Which positive actions are analyzed?
Depending on the recorded events, the following positive actions, for example, can be considered:
- Goals
- Assists
- Steals
- Two-minute penalties drawn
- Seven-meter throws drawn
- Free throws drawn
Which negative actions are analyzed?
Negative actions that can be analyzed include, among others:
- Technical errors
- Misplaced passes
- Missed shots
- Penalty throws conceded
- Goals conceded in 1v1 situations
- Yellow cards
- 2-Minuten-Strafen
- Red cards
- Blue cards
- Blocked shots
Is there a success or effectiveness rate?
Yes. THSA-X can calculate various key performance indicators and rates from the recorded events. This allows for a more objective comparison of player and team performance.
Can I analyze the course of a match over time?
Yes. Events can be analyzed over the course of a match. This allows you to identify in which phases of the game a team was particularly strong or weak.
Can I identify long-term developments in a player?
Yes. Cross-match analysis allows you to view developments over several matches or a freely selectable period.
This allows you to identify, for example, changes in shooting percentage, shooting positions, preferred scoring areas, or errors.
Video Analysis
Can I link game events directly to video clips?
Yes. In THSA-X, recorded game events can be directly linked to corresponding video sequences. This allows you to immediately view a goal, missed shot, assist, errant pass, or technical error in the video later, for example.
Can I jump directly to the corresponding video clip from a statistic?
Yes. Analyses and events can be linked to their associated video sequences. This eliminates the time-consuming search for the relevant game situation in the full video.
Can multiple filtered video clips be played consecutively?
Yes. THSA-X can compile multiple matching video sequences using filters and play them back sequentially.
This allows you to view, for example, all goals, missed shots, assists, or technical errors of a specific player in a single, continuous sequence.
Can I filter videos by player?
Yes. Depending on the available data, video sequences can be filtered by player, team, event, and other criteria.
Can I filter videos by event?
Yes. Video sequences can be specifically selected based on recorded events, such as:
- Goals
- Missed shots
- Assists
- Misplaced passes
- Technical errors
- Gains of possession
- 7-Meter-Aktionen
- Other recorded game situations
Can statistics and video be used simultaneously?
Yes. This is precisely one of the key strengths of THSA-X's video analysis. Statistical data and the corresponding game footage can be viewed together.
This makes it possible not only to see what happened, but also how it happened.
Can I analyze individual players using video?
Yes. By combining player filters, statistics, and video sequences, individual players can be analyzed in detail.
This allows, for example, all of a player's shots, mistakes, or successful actions to be viewed together.
Can I also analyze the opposing team using video?
Yes. If the opponent's actions have also been recorded, they can also be evaluated statistically and via video.
This makes THSA-X suitable for opponent analysis as well.
Can video analysis be used for training and game preparation?
Yes. Filtered game footage can be used to discuss specific situations with players or the team.
For example, successful attacks, recurring mistakes, shooting decisions, or defensive situations can be analyzed in detail.
Do I have to search through the entire game video every time? 125. No. By linking the recorded events with the corresponding video segments, relevant scenes can be selected specifically.
No. By linking the recorded events with the corresponding video segments, relevant scenes can be specifically selected.
This saves considerable time compared to manually searching through an entire game video.
Cloud and Sharing
Can I make games available in the cloud?
Yes. Games can be made available in the cloud from THSA-X. This allows game and analysis data to be made available to other people without having to share the entire local installation.
Who can view made-up games?
Made-up games can be viewed and analyzed using the THSA Analysis App. This allows coaches, players, or other authorized individuals to access the made-up games.
Is viewing made-up games free?
Yes. Made-up games can be viewed and analyzed free of charge using the THSA Analysis App.
Can other coaches edit a made-up game?
Yes. Depending on the THSA-X edition used, shared games can also be further edited. THSA-X Small, Professional, and Extreme offer corresponding functions for this purpose.
Can I share a game with another coach?
Yes. A game can be shared via the cloud so that another coach or authorized user can access it.
This allows, for example, game analyses to be shared within a coaching team.
Are the statistics retained when sharing?
Yes. The statistics and analysis data associated with the game remain linked to the shared game, so the existing analyses can still be used.
Can videos also remain linked to an analysis?
If an analysis contains corresponding video data or video sequences and these are intended for sharing, statistics and video can continue to be used together.
Specific availability depends on the function and edition used.
Can I use cloud games on multiple devices?
Provided games can be used on supported devices or with the designated THSA-X or THSA analysis applications.
The available editing options depend on the specific application and license.
Do I have to upload my games to the cloud?
No. Cloud features are an additional way to provide and share games. Local analysis can still be performed locally.
Are cloud features mandatory for daily work?
No. Continuous cloud usage is not required for local game and statistics work. Internet access is primarily needed for features that actually access online or cloud services.
Purchase and Ordering
Where can I buy THSA-X for Windows?
The Windows versions of THSA-X can be ordered directly from the THSA-X webshop.
The available editions are Small, Professional, and Extreme.
Where can I buy THSA-X for Android or iOS?
The mobile versions for Android and iOS are available through their respective app stores.
Purchase and payment are processed directly through the respective store.
What payment options are available?
The currently available payment options are displayed directly during the ordering process in the webshop.
For the Windows version, payment by bank transfer is one of the available options.
What happens after I place an order by bank transfer?
After completing your order, you will receive the order information and the bank details.
When making your payment, please include the order number in the payment reference so that your payment can be clearly allocated.
Activation will occur after receipt and verification of your payment.
Where can I find my order number?
The order number will be displayed after you complete your order and will also be sent to you in the order confirmation email.
It is required for activation and for support inquiries, among other things.
Will I receive THSA-X immediately after ordering?
The corresponding download and installation information will be available to you after you place your order.
The purchased license will be fully activated according to the designated activation process and, if applicable, after successful payment verification.
Does my license renew automatically?
Unless explicitly stated otherwise for the specific product, there is no automatic renewal.
After the license expires, a new annual license can be purchased if needed.
How long is a purchased annual license valid?
The annual license is valid for twelve months from the start date specified for the license.
Can I purchase a different edition later?
Yes. If you later require a wider range of functions, you can upgrade to a different or more comprehensive edition, provided this option is available in the current product offerings.
Will I receive an invoice?
Yes. For orders placed through the webshop, the corresponding order and invoice information will be provided.
The necessary customer data will be collected during the ordering process.
Installation and Activation on Windows
How do I install THSA-X?
After purchasing or downloading, you install THSA-X on your Windows PC. You will find the installation file and related instructions in the designated download area or in the information related to your order.
How do I receive my program code?
Start THSA-X and open the following section:
inApp → Registration
Your installation's individual program code will be displayed there. You need this program code for activation.
How does THSA-X activation work?
Activation takes just a few steps:
- Install THSA-X.
- Open in THSA-X inApp → Registration.
- Note down or copy the program code displayed there.
- On the THSA-X website, open the page “Submit program code”.
- Submit your order number, the email address you used for purchase, the program code, and the edition you purchased.
- After verification, you will receive the appropriate activation code.
Enter this activation code into THSA-X.
What information do I need for activation?
The following information is generally required for activation:
- Order Number
- The email address you used for purchase
- Program Code
- The THSA-X edition you purchased
This information allows us to uniquely identify your order and installation.
Why does THSA-X require a program code?
The program code serves to uniquely assign each THSA-X installation to the purchased license.
The corresponding activation code is generated based on this program code.
Where do I enter the activation code?
The received activation code is entered in THSA-X in the area inApp → Registration.
After successful activation, the features of the purchased edition will be available.
When will I receive my activation code?
The activation code will be provided after successful order verification and, if applicable, after receipt of payment.
For payments made by bank transfer, activation can therefore only take place after the payment has been allocated.
What do I do if the activation code doesn't work?
First, check if:
- the program code was transmitted correctly,
- the activation code was entered completely,
- the correct edition was selected,
- the code is intended for the installation in question.
If the problem persists, you can contact THSA-X support. Please provide your order number and program code if possible.
What happens if I install THSA-X on a different computer?
A different program code may be generated for a new installation or on a different computer.
In this case, re-assignment or reactivation may be necessary.
Can I simply transfer my old activation code to a new PC?
Not necessarily. Since the activation code may be linked to the specific program code or installation, the new program code should be used and the necessary reactivation performed when changing devices.
I have lost my order number. What can I do?
First, check your order confirmation email or your customer account, if you used one.
If you can no longer find your order number, contact support via the contact page. The email address used for the purchase will be particularly helpful.
Updates and Technical Requirements
Does THSA-X require a constant internet connection?
No. Many THSA-X features can be used locally.
An internet connection is required, especially for online features, such as downloads, cloud functions, data exchange, and, if necessary, activation and updates.
Are updates provided for THSA-X?
Yes. THSA-X can be updated and further developed. Updates may include bug fixes, improvements, new features, or adjustments to supported operating systems.
Are updates included in the annual license?
Unless otherwise specified for the respective edition and license, updates provided within the current license period can be used.
The current product and license terms and conditions apply.
What happens to my data after an update?
A regular update should not change existing game, player, and analysis data.
Nevertheless, it is generally recommended to create a data backup before major updates.
Should I perform regular data backups?
Yes. Regular backups are particularly useful if you have collected a large amount of game, player, video, and analysis data over a long period.
This makes it easier to restore data in case of a malfunction, device change, or reinstallation.
Which Windows version do I need?
The supported Windows versions and technical requirements are listed with the respective THSA-X version or in the download area.
Before installation, you should check whether your system meets the current requirements.
Do I need special hardware?
No special hardware requirements are necessary for normal game and statistics recording.
However, for extensive video analysis, a powerful processor, sufficient RAM, and enough free storage space can significantly facilitate the work.
How much storage space do I need?
The required storage space depends heavily on usage.
Pure statistics and game data require relatively little storage. If many or long videos are saved and analyzed, the storage requirement can be considerably higher.
Can I continue using THSA-X after a Windows update?
Generally, yes. However, major operating system changes may, in some cases, require adjustments to the software.
It is therefore recommended to keep THSA-X and Windows on a supported version.
What should I do if I experience problems after an update?
First, check if the latest THSA-X version is installed and, if necessary, restart the program or your computer.
If the problem persists, contact support and provide the following information if possible:
A brief description of when the problem occurs.
THSA-X version used
Windows version used
Edition used
Exact error message
Data protection and security
Will my game data be automatically transferred to the cloud?
No. Local game and analysis data is not automatically transferred to the cloud simply because THSA-X is used.
Data is only transferred when a corresponding online or cloud function is used.
Can I use THSA-X without the cloud?
Yes. Local game recording and analysis can be performed independently of cloud usage.
Cloud functions are primarily used to provide games or analyses and to share them with other authorized individuals.
What data is required for activation?
For activation, the information necessary for license assignment is used, for example:
- Order Number
- The email address you used for purchase
- Program Code
- Purchased edition
This data serves to uniquely identify the order and installation.
Are my bank details stored in THSA-X?
No. Bank and payment details are not required within the actual THSA-X analysis application.
Payment processing is handled via the webshop or the respective payment method used.
Is player data processed?
Yes. If players are entered with names, jersey numbers, positions, or statistics, THSA-X processes this data as part of the respective analysis.
The user or club is responsible for collecting and using personal data only to the extent permitted.
What do I need to consider regarding player names?
Especially with personal data, it should be checked whether the storage and processing is permissible for the respective purpose.
Additional data protection requirements may apply to minors.
Who decides on the use of the collected player data?
In principle, the respective user or the responsible organization decides which player and game data are collected with THSA-X and how they are subsequently used.
Is cloud data publicly visible?
Not automatically. Provision in the cloud does not mean that the data is generally publicly accessible.
Access depends on the respective provision and sharing function.
Should I back up my THSA-X data?
Yes. Regular data backups are recommended, especially if many games, players, videos, and long-term analyses are stored.
Where can I find more information on data protection?
More detailed information can be found on the “Privacy Policy” page in the footer of the THSA-X website.
This includes information on data processing in the webshop, for forms, during activation, and for online functions.
Support and Help
How do I contact THSA-X support?
You can contact support via the contact page on the THSA-X website.
When contacting support regarding an order or activation, please include your order number if possible.
What information should I send when reporting a technical problem?
The more precise the information, the faster a problem can be resolved.
The following are particularly helpful:
For activation problems, please also include your order number and program code.
THSA-X version used
Edition used
Operating system used
Exact error message
A brief description of the process.
If possible, a screenshot.
What do I do if THSA-X doesn't start?
First, check whether the latest program version is installed and whether your operating system is supported.
Then restart your computer and try starting THSA-X again.
If the problem persists, contact support with as precise a description of the error as possible.
What should I do if I have problems with activation?
First, check that the program code and activation code have been entered completely and correctly.
Also, make sure that the activation code belongs to the relevant installation and edition.
If activation still doesn't work, send your order number and the displayed program code to support.
Where can I find help on how to use THSA-X?
Depending on the version, instructions for use may be provided directly in THSA-X, in the download area, or on the THSA-X website.
You can also find additional information in the function descriptions and FAQs.
Can I ask a question that isn't answered in the FAQs?
Yes. If you can't find a suitable answer, you can submit a custom request via the contact page.
Describe your issue as precisely as possible so that your request can be processed quickly.
Where can I find the legal information for THSA-X?
You can find the most important legal information in the website footer.
This includes, among other things:
Privacy Policy
Legal Notice
Terms & Conditions and License Agreement
Right of Withdrawal
Where can I find information about the different editions?
You can find an overview of the Small, Professional, and Extreme editions in the webshop and on the corresponding product and comparison pages.
There you can compare the differences in functionality.
Where can I find the download options?
You can find the available downloads on the page “Downloads” or via the corresponding instructions after purchase.
How can I stay informed about new features?
Information about new versions, features, and offers may be provided via the THSA-X website and—if you have consented—by email or newsletter.
Still have questions?
Didn't find the answer you were looking for? Then use our contact page and send us your question. We'll be happy to help.
